Frame Frequecy

Code of Conduct

📜 Frame Frequency – Code of Conduct

At Frame Frequency, we are committed to maintaining a high standard of professionalism, creativity, and integrity in everything we do. This Code of Conduct outlines the values and expectations that guide our behavior as we work with clients, collaborators, and communities.

🎥 1. Professionalism & Respect

  • We treat every client, team member, and participant with respect, regardless of background, identity, or opinion.
  • We are punctual, prepared, and courteous during all events, meetings, and productions.
  • Harassment, discrimination, or any form of abusive behavior is strictly prohibited.

🛠️ 2. Quality & Responsibility

  • We strive for excellence in all services—from filming and streaming to post-production and client communication.
  • Equipment is maintained, tested, and operated to ensure reliable, high-quality output.
  • We take full responsibility for our commitments, timelines, and deliverables.

🌐 3. Client Collaboration & Transparency

  • We believe in clear and honest communication with our clients and partners.
  • Creative and technical decisions are discussed openly and made collaboratively.
  • Pricing, deliverables, and timelines are outlined in writing before work begins.

🌱 4. Sustainability & Ethics

  • We aim to reduce waste, travel footprint, and energy use where possible, aligning with environmentally responsible practices.
  • We support causes and clients who share our values, and we avoid work that promotes harm, misinformation, or hate.

🔒 5. Privacy & Data Protection

  • All footage, files, and client information are handled securely and confidentially.
  • We do not share or reuse client content without explicit permission.

👥 6. Crew Conduct on Site

  • Crew members are expected to dress appropriately, act professionally, and respect venue rules and boundaries.
  • We work discreetly and efficiently during live events to minimize disruption.
  • Safety—of both people and equipment—is always a top priority.

🧾 7. Dispute Resolution

  • If issues arise, we encourage open, respectful discussion.
  • Our team will respond to complaints or concerns promptly and with a focus on resolution.

✅ Our Commitment

Frame Frequency is not just about great content—it’s about trust, partnership, and purpose. We hold ourselves accountable to this code in every project we undertake.